Terms of use

The rules for using Traintrackr. They are short because the service is free and only reads public train data.

Last updated: 30 September 2026.

Who runs it

Traintrackr is a non-commercial personal project. Contact: support@traintrackr.live.

The service

Traintrackr is free. It is provided as it is, without any promise that it will be available, correct or suitable for a particular purpose. It may change or stop at any time, without notice.

Accuracy

Train times come from National Rail Enquiries (Darwin) and Network Rail. They can be wrong, late or missing, and the assistant you use can misread them. Check with the train operator before you travel.

Liability

As far as the law allows, Traintrackr is not liable for any loss that comes from using it, including a missed train or connection. Nothing in these terms limits liability that can't be limited under the law of England and Wales, such as liability for death or personal injury caused by negligence, or for fraud.

Accounts

You are asked for your email address when you add Traintrackr to your assistant. It is used to send you a one-time sign-in code, and never stored. Traintrackr stores a unique account ID, and the dates it was created and last used. The privacy policy lists the other records kept against that ID, such as sign-in tokens.

Accounts used to abuse the service can be blocked.

Fair use

Each account can make 10 requests at once and 30 a minute; a journey plan counts as 3. Over that, the assistant is told how long to wait.

Don't scrape the service, and don't use it to copy or redistribute the train data in bulk.

Data sources

The data is used under the licences of National Rail Enquiries and Network Rail, including the Open Government Licence v3.0, and their terms apply to it. The docs say where each kind of data comes from.

Privacy

The privacy policy says what Traintrackr processes about you, and why.

Changes

Changes to these terms are published on this page, with the date.

Law

These terms are governed by the law of England and Wales, and disputes go to the courts of England and Wales.